CLEAR SCOPE. CLEAR REFUNDS.
This page explains how refund requests for paid Clippers2Day services are handled. The specific written order, quote or service agreement for a project controls where it contains different terms.
Before work starts
Before paid work begins, clients should review the scope, deliverables, turnaround, revisions and price. Ask the team to clarify anything that is unclear before approving the work.
When a refund may be considered
Refund requests are considered against the written scope or agreement for the service. A request may depend on whether work has started, what has already been delivered, the agreed revision process and any third-party costs already incurred.
Work already performed
Because clipping and editing are services performed by people and systems, work already completed may affect the amount eligible for a refund. The applicable project agreement should be checked first.
Service outcomes
Payment does not create a guarantee of views, followers, revenue, viral performance, platform approval or a particular growth result. Performance can vary by content, audience, platform and distribution.
How to request a refund
Send your request with the project or order details, the reason for the request and any relevant delivery information to work@clippers2day.online or through the Contact Us page.
Final terms
Where a signed quote, order form, service agreement or other written commercial agreement contains refund terms, those terms govern that transaction to the extent permitted by applicable law.